Shipping, Refund and Return Policy

Shipping, Refund and Return Policy.


At 4347Louisville, we prioritize ensuring a seamless and efficient shipping process to deliver unparalleled products to your doorstep. Here's what you need to know about our shipping policy:

  • Small Items (e.g., Gadgets, Gizmos):
    • Delivery Time: 8 to 10 business days
    • Method: We use reliable shipping services to bring you your small items promptly. Tracking information will be provided for your convenience.
  • Medium Items (e.g., Kitchen Essentials, Electronics):
    • Delivery Time: 15 to 20 business days
    • Method: Our medium-sized items are carefully packaged and shipped with trusted carriers to ensure a safe and timely arrival.
  • Large Items (e.g., Vending Machines, DTF Printers):
    • Delivery Time: 30 days
    • Shipping Options: For larger items, we offer sea freight as the standard shipping method, which ensures cost-effectiveness. This method may take up to 30 days, but rest assured, your product will be handled with the utmost care.
    • Expedited Air Shipping (Optional): If you're in a hurry to receive your vending machine or DTF printer, we offer expedited air shipping at an additional cost. Please note that this option is pricier but guarantees a significantly faster delivery.

Important Notes:

  • Orders are processed within 2 business days from the date of purchase.
  • Business days do not include weekends or public holidays.
  • Shipping times may vary based on your location.

At 4347Louisville, our commitment is to deliver excellence not only in our products but also in the way we handle your shipments. Should you have any questions or concerns regarding your order, feel free to contact our dedicated customer support team. Thank you for choosing 4347Louisville – where extraordinary products meet exceptional service!

At 4347Louisville, we strive to provide you with a delightful shopping experience, and your satisfaction is our utmost priority. Please review our refund and return policy below:

  1. Returns:
  • We accept returns within 30 days of the delivery date.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
  1. Refunds:
  • Refunds will be processed within 7 business days after we receive the returned item.
  • The refund will be issued to the original payment method.
  1. Non-Returnable Items:
  • Certain items are non-returnable, including gift cards and downloadable software.
  1. Return Process:
  • To initiate a return, please contact our customer support team at support@4347louisville.com with your order number and the reason for the return.
  • Our team will provide you with instructions on where to send the returned item.
  1. Return Shipping:
  • Customers are responsible for return shipping costs unless the return is due to a defective or damaged product.
  1. Exchanges:
  • We do not currently offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.
  1. Damaged or Defective Items:
  • In the rare event that you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the product. We will arrange for a replacement or a refund.
  1. Cancellations:
  • If you wish to cancel your order, please contact us within 24 hours of placing the order. Once the order is processed, it cannot be canceled.

Contact Information:

  • Email: support@4347louisville.com
  • Phone: [Your Customer Support Phone Number]

Thank you for choosing 4347Louisville. If you have any further questions or concerns, please do not hesitate to reach out to our dedicated customer support team. We appreciate your trust in our commitment to your satisfaction.